Appointments

Appointments System

GP appointments can be pre-booked up to four weeks in advance.

A number of appointments for GPs open up each morning at 08:00.

 

The receptionists will ask you what you need support with, they will triage the information provided and direct to the most suitable cliniiand/ health care professional to help you. 

Contact us online

Request and appointment online

Routine Appointments

To request a routine appointment:

  • Phone us/Visit the surgery from 8am on 0161 271 3050
  • Use your NHS App to book an appointment

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Urgent Appointment Requests

If you need a same-day appointment:

  • Phone us from 8am on 0161 271 3050

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you

Cancel an Appointment

 

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else.

To cancel your appointment:

  • Use your NHS account (through the NHS website or NHS App)
  • Phone us on 0161 271 3050, Monday to Friday from 8am to 6.30pm
  • Reply CANCEL to your appointment reminder text message

 

Out of hours

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999.

 

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will contact your prior to the visit and decide the urgently a visit is needed. Home visits should not be requested due to lack of transport to attend the surgery. 

Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

Northern Care Alliance launches a two-hour urgent community response service in Oldham

NCA 2 hrs response team – Patients can contact the service themselves by calling 0161 770 6771 or they ask any health or social care professional such as their GP, NHS111, care home or home care provider to refer them to the service.

Chaperones

The practice has the policy of using a chaperone during all intimate examinations. You have the right to ask for a chaperone at any time if the doctor wishes to examine you.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Teaching & Training

We frequently have medical students attached to the practice who sit in on the consultation with your GP.

If you wish to see your doctor alone please tell the doctor or receptionist and the student will be asked to leave.